What Systems can do for your Business

What Systems can do for your Business

This article was originally published in Process Street. As a small business grows, and the number of employees increases, it is no longer possible for the person at the helm, the business owner, to attend to all problems as they arise.  If you do not have systems in place, you will find that you are dealing with issues in an ad hoc, time-consuming and often chaotic manner.  It will mean that your employees are constantly bringing problems to you and that your business cannot run without you.  This is stressful for you as manager and frustrating for your staff!  Systemisation of your business will help you create a scalable, sustainable business that operates equally effectively whether you are present or not.   Systems are everywhere Speaking generally, a system can be described as anything that follows rules, defined as repeating patterns, and can include both natural and mechanical systems.  Creative, dynamic people are often loathe to embrace the concept of systemisation, because they think it is going to limit or confine them.  Actually, what systemization does is allows the mind to be free knowing that you are in control of your business.  It helps to think in terms of the ecosystems found in nature, which can be simple or complex, while allowing a natural community or environment to flourish.  In terms of business practice, a system is “a recorded process of any task which has to be completed repeatedly”.  Thinking about your business, you will discover that there are already several systems in place: Systems for dealing with creditors and debtors, for example, or systems to reward staff performance.  ...
Why You Need to Document Business Processes

Why You Need to Document Business Processes

It may not necessarily occur to the entrepreneur of a one-person start-up company to document the processes and procedures that are followed in the day-to-day running of the business, but as the business grows, there comes a time when it will be vital to have records of how things are done. “Documenting business processes”, or “business systemisation” as it’s also known, will make the difference between a business that plods along with a business owner constantly on the verge of burnout, and one that is successful and grows and prospers, and where the business owner is secure in the knowledge that things will go smoothly whether he or she is on site or not. Here are some of the main reasons why you as an entrepreneur need to document your business processes.   Consistency Anything that is done repeatedly, or by more than one person in your company, should be documented.  You may have started out by “having everything in your head”, but when you begin delegating to employees, you need to ensure that they will be able to replicate your processes in order to provide the same level of service to your customers. Similarly, your employees may have their own excellent processes for getting things done, but what happens if they should leave the company?  Or even just go on vacation?  As Michael E. Gerber, author of The E-Myth – Why most businesses don’t work and what to do about it, states: “If you don’t write it down, you don’t own it.”   Analyse your processes While documenting your business processes, you will define the norms and standards...
Wendy Tadokoro Awarded Evernote Business Consultant Certification

Wendy Tadokoro Awarded Evernote Business Consultant Certification

  Wendy Tadokoro owner of Organising Works! is proud to announce that she is now an Evernote Business Certified Consultant. Wendy successfully completed the program and is now endorsed by Evernote with their first business certification. Wendy was among a handful of Business and Personal Productivity Consultants worldwide to qualify to become and Evernote Business Certified Consultant. An Evernote Business Certified Consultant will help show you how to quickly get Evernote Business set up for you and your team and guide you towards maximum productivity.   Evernote Business Certified Consultants are recognized Evernote experts. They’ve completed comprehensive Evernote Business training and stay in the know with the latest updates.                                                                                                            – Evernote   Wendy has been using Evernote for personal and business use since 2009, Evernote has now become her number one productivity tool. This is how Wendy describes Evernote, “Evernote is my digital brain, my trustworthy, reliant and loyal assistant everywhere I go. I use Evernote to remember everything, to save time and get more done. I have managed to achieve an almost paperless office using Evernote. My clients are amazed at what they can achieve and how much more organised they feel using Evernote.” Wendy’s consulting work includes designing and implementing Evernote into small businesses. She helps business owners and their teams integrate Evernote business into their workflows resulting in more efficient and effective collaboration, communication and project management. Wendy recommends using Evernote to effectively manage knowledge within the business or organisation. Are you looking to streamline your business workflows? To find out if Evernote is a suitable option for you, contact Wendy to learn more about...
Choosing the Right Online Tools for your Business

Choosing the Right Online Tools for your Business

The Internet has opened up a boundless vista of opportunities for business. There are thousands of online tools available for any business to better organise their work, take advantage of oodles of file storage space for free, reach their customers more effectively and much much more.  However with this sea of possibilities has come a challenge for business owners and company managers; selecting the tools that are most useful to their organizations’ goals from those glitzy applications that are all fanfare but of no real benefit.    Then of course there is the time investment that is required to further sift through the useful tools to find those that will bring the organisation the best return on their investment and the best fit for the business. To help the overwhelmed IT manager or entrepreneur faced with this dilemma, here are some basic questions that can provide clarity: 1)      What are your business’s key processes and which of them can be improved by online tools? To begin with, you need to have a list of your core and non-core processes. After scrutinizing the elements of each of these processes you will be in a position to know which of these can benefit from the implementation of an online solution.  After this you’ll have an idea of which features to look out for in the available online tools.  Separate the essential features from the features that are nice to have but not really important and based on these features you can begin your search for relevant tools/applications.  Compare each of the tools you find against your list of required features, scrutinising...
How To Set Up Your Office for Success

How To Set Up Your Office for Success

Whether you are setting up an office in town or dedicating a part of your home to an office, your work environment will be crucial to your productivity, happiness and overall success.  If you are setting up a new office, you can decorate your office over time, but it’s important to get the basics right from the start. And if your present current office consists of hand-me-downs and boring furniture dating from the previous millennium and is making you miserable, then you are due for a totally fresh start! Here’s how to make the most productive use of your office space and turn it into a functional and healthy environment. Determine your needs and create a space that is right for you Some people need complete silence and Zen-like serenity in order to concentrate on their work, while others work best in a vibrant atmosphere that exudes high energy. If you are easily distracted, make sure that you have some privacy at your work station. If you have to interact with colleagues while working, a screen or wall divider might be a good option. Make sure that your office furniture is adjustable to your height and body measurements. Have the right tools for the jobs you perform. For example, if you spend a lot of time on the telephone in your job function, invest in a hands-free headset. For a more personalised space, bring something in your favourite colour into your office space and maybe a special photo; remember not to overdo it as these items will end up cluttering your desk.   An ergonomically correct workspace Ergonomics is...
The Best Time to Get Organised for the New Year is Now

The Best Time to Get Organised for the New Year is Now

I’ve put together my top 7 tips to help you to do just that before the holidays hit and all the Christmas chaos takes over.  It’s always worth while to spend some time planning out your year in business.  Put aside a few hours to plan out what needs to be organised in your office, write down everything then start to list priorities and the order in which you will tackle each task.  For example, the filing cabinet will need to be organised before you can attempt the filing pile! The next step is to allocate time to complete all your organising tasks. You will most likely need a day or longer depending of course on how much you have to do.  It may seem daunting, however try to complete everything within the time frame, otherwise life will once again become busy and the remaining tasks will remain uncompleted.  Remember that by allocating time to organise your office regularly, the task will be more manageable. To start off on the right foot for the year ahead, follow these top tips…. 1.    Declutter your office or workspace.  Even if you loathe cleaning and tidying I promise you that blitzing your work space for even one hour will breathe new energizing life into your plans.  Throw or give away what you no longer want or need. You may even find a few gems to fill some Christmas stockings. 2.    Release old stuff that didn’t work this year or you just don’t have the enthusiasm to do.  Yes this includes all of those half done projects that seemed such a good idea at the...