A business playbook, sometimes known as an employee manual, employee handbook, operations manual, or training manual, is a collection of company information, policies, processes and standard operating procedures (SOPs). Your business playbook enables you to get your business out of your head and into a format you can share with your team. Documented processes and procedures help new employees get up to speed and contribute faster. As a result, your managers field fewer questions and can spend time developing people, improving processes and leading.
The number of processes, procedures and policies for each business will vary. If you already have up to date documented processes, it is possible to build your playbook in as little as 90 days; if it takes a bit longer, that’s fine too. We will work together to identify the scope of work and your priorities. Additionally, the more time your team have to work alongside us, the quicker we can implement your playbook. We provide training and support for your team, so you don’t need to worry about how to capture processes and where to start.
The Business Playbook Formula is for people who want to:
Business owners and their teams benefit from the program since it reduces reliance on the owner, empowers their team and makes scaling operations easier.
The Business Playbook Formula provides:
Initially, we will conduct a discovery session to understand your existing process/training content and what needs creating. We’ll set goals and timelines and introduce ourselves to your team, who will manage the project internally. Depending on the amount of content to migrate or create, the program timeline is approximately three to four months. We deliver our program through Zoom meetings, training videos and other resources and support via our client portal. We are used to working with clients worldwide and do our best to accommodate different time zones. You can find full details of the program on this page.
Yes, we help you document procedures that you are already using. We have an easy 3-step process:
Using video may seem intimidating at first, but we provide all the training you need to become proficient at documenting processes with video.
Trainual is our preferred platform for creating and managing your business playbook. Trainual is an online training manual/employee onboarding platform for all your procedures (SOPs), new hire onboarding, training, knowledge, and processes. Our team are Certified Trainual Consultants, and we love using Trainual to build beautiful and engaging business playbooks. Trainual pricing starts from USD 99 per month*. We will be glad to discuss your requirements and determine if Trainual will be a good fit for your business.
*Check the Trainual website for latest pricing.
Yes absolutely. Here are some ways we can help you succeed with Trainual:
Short answer? It depends. We have learnt over the years that there is no such thing as a one-size-fits-all when it comes to systemising and documenting businesses.
Our service fees depend on multiple things:
When you invest in a business playbook, you’ll save time with team onboarding, your training will scale, and you’ll have a more empowered and engaged team. These benefits will help your business scale successfully to the next level. So how much longer can you afford not to do this critical work?
Contact us today to discuss if the Business Playbook Formula is right for you.