Don’t hold your team and your business back; it’s costing you TOO MUCH:

Confusing roles and responsibilities cause frustration, and people leave
Scattered standard operating procedures that no one can find
A training and onboarding process that is not as efficient and scalable as it could be

Process documentation that is outdated and engages no one
A culture of reliance on key people putting the business at risk
As the business grows, standards drop

These issues cause chaos and inefficiency for most small businesses that stifle their growth potential. You need an effective knowledge management platform to train your people to run your business so it isn't reliant on you.

Having systems and processes in one central place will free you from micro-managing and regain time to work on high-value activities that will move your business forward.

Our goal is to help transform your scattered documents, processes and tribal knowledge into a mighty online employee training manual and knowledge base so your team can perform their tasks efficiently and consistently.

Growing and scaling your business becomes easier when your training and processes are organized and shareable.

Here is what to expect when we work together:

Alignment of your team around your mission and culture
Best practices for capturing company knowledge
An organized structure of your processes and SOPs in one place
A functional and beautifully designed knowledge management platform
A streamlined new hire onboarding process
A strategy to manage and maintain best practices

Schedule A Call

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Wendy has been such a huge and vital help to the rollout and implementation of Trainual in our company! Through weekly calls, she provided numerous ways of content documentation, organization and creative ways to engage our employees. With about 115 employees and growing, we had a ton of content to document and 115 different opinions on how best to display our company's processes throughout our Trainual platform. I cannot recommend Wendy & her team enough! We now have the platform up and running and are efficiently and accurately training each new hire and our existing employees. Thank you Wendy!

Hannah Robertson

Dillanos Coffee Roasters

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Wendy has been an invaluable asset in the process for us to create and document our systems, processes and policies. Her meticulous organisation skills quickly turned what seemed to be a daunting task into a manageable, enjoyable and rewarding process. If you are looking for someone to get you organised and keep you on the path I cannot recommend Wendy highly enough.

Scott Gosden

Mobile Skips

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Getting our policies and procedures in place was a daunting task for us. When we tried in the past, it took us too much time because we didn't know where to start. Wendy helped us document and file our procedures so that our team and any new team members could easily find the information they needed.

I want to thank Wendy for the advice and help she gave us to improve our procedures and grow our business.

Diana Lambley

K and M Mechanical Repairs

Capturing Your Company Knowledge & Developing Training Is Daunting.

You Don't Have To Do All The Work Yourself.

In capturing and documenting your business processes and procedures, there are many things to consider, including how to approach process documentation, sharing your SOPs, and ensuring they are followed.

Unfortunately, very few business owners have the time and know-how, so most businesses struggle to scale and train their staff effectively and why many give up or never try.

You’ve hired a bookkeeper before, a web designer, a marketing agency, or even a personal trainer to get you into shape. Why not hire a team of experts to help you capture what you do, align your team and finally scale your business successfully?

We provide the tools, the framework and the support to help you capture your processes, leverage your team and run your business more efficiently. In addition, you get the added value of our knowledge and experience working with small businesses like yours for over ten years.

The Business Playbook Formula

If you want to build a business that doesn't rely on you, you need a business playbook. But wait! What is a business playbook? Operations manuals are so yesterday; nobody wants to read an operations manual. Enter the new kid on the block - the Business Playbook.

Your business playbook is an online home for your processes, SOPs, policies and team knowledge, beautifully documented in one central location. A playbook includes structured company knowledge that is easily shareable with the people who work for you.

In other words, the playbook helps you build a business that doesn't rely on you every day to make it run.