Why Systemise your Business?

Without systems most businesses are in chaos, the business is all over the place.

As a customer or consumer of a product or service you would have experienced the disappointment of being let down.  Maybe your order didn’t arrive on time, you were sent the wrong item, or the service didn’t live up to expectations.  In most cases the reason for these mistakes was a breakdown in a system or lack of process. Someone didn’t follow the procedure.

These types of mistakes are so easily avoidable yet most business owners are too busy fixing up problems and mistakes that they don’t deal with the cause of the problem. These days with the increase in competition, no business can afford to make mistakes. All the effort and cost that goes into sales and marketing can be wiped out by one small mistake and most likely the customer will never buy again – and then tell their friends about their experience.

I see this happening time and time again.  It doesn’t have to be this way, there is a simple solution – all businesses need to have efficient business systems that are documented.

Here are some more reasons why systemising your business makes business sense:

Time: Save time, get more of the right things done such as getting in more business.

Control:  Get back in the drivers seat of your business, feel confident in delegating more of the day-to-day operations.

Sanity:  No more long hours staying back trying to figure it all out.  You’ll also free up time for family instead of being a slave to the business.

Efficiency: You don’t need to re-invent the wheel every time there is an issue. The business will run better and more efficiently than ever before.

Empowerment: Employees are empowered when they know how to perform their job and there is consistency throughout the business. You, the business owner get to use your talents to do the work that first got you excited about your business.

Consistency: Customers become loyal fans as they start to expect and receive the best customer service.

Value:  Having well documented systems and processes significantly increases the value of a business because it can more easily be operated by a new owner or duplicated. A systemised business is far more valuable than a non-systemised business.

Starting on the right track to systemising your business isn’t really that hard if you spend time planning out the structure and strategy first.

Wendy Tadokoro

Business Productivity and Systemisation Specialist